How Do I Request a Win/Loss statement?
Accessing Your Wins and Losses
Tracking your wins and losses is quick, easy, and always available. Nearly all of your gaming activity can be viewed directly from your account, giving you real‑time access to your wagers, winnings, and transactions in one secure place. This is the fastest way to stay informed about your play—anytime you need it.
View Your Activity Online
If your account is active and fully verified, you can download your Win/Loss Statement as a PDF directly from the site. This self‑service statement provides a clear summary of your gaming activity for the year and includes both casino and sports betting (if applicable).
You can review your complete gaming history right on the site in just a few steps:
- Log in to your account
- Navigate to Wallet > Win/Loss History
- Review all your transactions—including wagers, wins, deposits, withdrawals, and games played—within the 12-month period.
- Click on the PDF icon to download.
This self‑service option is the quickest way to monitor your spending, winnings, and overall results.
What’s Included in the Win/Loss Statement?
Your Win/Loss Statement displays the following information:
Important Note: Sports Wagering is not currently available for MONOPOLY Casino, the values will be $0.00.
Account Details
- Customer Name: Name registered on the account
- Account Name: Your username
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W2G Totals: Wins that meet the 2025 IRS taxable reporting threshold
- Casino: A W2G is automatically generated for single-game slot and bingo wins of $1,200 or more.
Casino Game Activity
- Monies Taken To: Total amount wagered
- Monies Taken From: Total amount won
- Aggregate Win/Loss: The difference between total wagers and total winnings
Total Activity
- Monies Taken To: Total amount wagered across all games
- Monies Taken From: Total amount won across all games
- Aggregate Win/Loss: Your overall net result for the calendar year
Understanding Your Aggregate Win/Loss
Your Aggregate Win/Loss represents your net win or loss for the calendar year—whether you finished ahead or behind overall.
- A plus (+) amount means you had a net win.
- A minus (–) amount means you had a net loss.
Examples:
- + $126.37 = Net Win
- – $126.37 = Net Loss
Important Note: The wagering and winnings totals do not reflect deposits or withdrawals. They are provided strictly to show how your net win or loss was calculated based on gameplay activity.
Requesting a Full or Older Win/Loss Statement
If you’re unable to access your account (due to account closure or a Responsible Gaming cool‑off), or if you need records older than 12 months—such as for tax purposes—you can request a manually generated Win/Loss Statement.
Simply start a chat and ask the bot to “Request a Win/Loss statement.” The bot will help you verify your identity and guide you through the quick steps to submit your request. Once submitted, please allow 3 to 5 business days to complete.
What a Manually Generated Statement Includes
Your manually generated Win/Loss Statement will show:
- Wagering: Total amount wagered
- Game Win: Total amount won
- W2G Count: Number of W2G‑eligible wins
- W2G Win Amount: Total value of eligible wins
- Net Loss ($): Difference between wagering and winnings
- Federal Tax Withheld: Total federal tax withheld
- State Tax Withheld: Total state tax withheld
Important Note: Please be aware you are required by federal tax law to report and pay tax on gambling winnings, and it is your responsibility to declare these wins on your annual tax return.
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