Understanding AVS

AVS, or Address Verification Service, is a security feature that checks if the billing address you enter during a deposit matches what your bank or card issuer has on file. This helps protect your card information and ensures transactions are made by the legitimate cardholder. If your address doesn’t match, your payment may be declined.

What Cards Use AVS?

• AVS checks are used on most credit and debit cards from major banks and card companies.
• Some international cards might not pass AVS, even if the card is valid—this can result in declined transactions.

What Happens If My Transaction Fails AVS?

• You might see a temporary “Pending” charge on your bank statement.
• This pending charge usually disappears automatically. If it doesn’t, contact your bank.

How Can I Fix an AVS Error?

• Double-check that the billing address you enter matches exactly with what your bank or card issuer has—this includes street, spelling, and postal code.
• If you’re unsure, contact your card issuer to confirm your registered billing details.

Can I Still Make a Deposit If AVS Fails?

• If your card keeps failing AVS checks, you may need to use a different payment method or update your address with your bank.

Why Do We Require AVS?

We want to ensure that your gaming experience is secure, which is why AVS is required for your safety. It helps reduce fraud and makes sure that only you can deposit using your card.

We hope this clears things up for you.

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