How Playback Promotions Work

We’re always running exciting promotions onsite, and Playback is one of our favorite ways to reward players! Our Playback promotions offer you a percentage back on any net loss over the promotional period, helping to stretch your gameplay further.

What Is a Playback Promotion?

A Playback promotion returns a percentage of your net losses on selected game(s) during a set promotional window. Net loss is defined as the total amount you wager minus your total winnings for the period.

How Does Playback Work?

• If your play during the promotion results in a net loss on the eligible game(s), you’ll receive a set percentage of that loss back as a Playback Bonus.
• Example: If you wager $100 and win $90, your net loss is $10. If your wagering results in more winnings than losses, you won’t be eligible for a Playback Bonus.
• You can view your net results and game history for the past 180 days by going to Game History in your account from any device.

Net Loss and Eligibility Examples

• If you start with $50 and, after playing only promotional games, end the day with $20, you’ll get a Playback Bonus based on the $30 loss.
• If you start with $50 and finish with $120 after playing only eligible games, you won’t receive a Playback Bonus, since you did not incur a net loss.
• Deposits, withdrawals, or play on non-participating games are not included in net loss calculations for Playback.

Wagering and Bonus Requirements

• To qualify for Playback, you must meet the wagering requirements set for the specified game(s) and have a net loss during the promotional period.
• Your Playback Bonus will be credited to your account within 72 hours after the promotion ends.

For complete details on any current Playback offers, check the Promotions page or look for updates in your promotional email.