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Can I play if I am under the age of 21?
Our Commitment to Preventing Underage Gambling
At MONOPOLY™ Casino, our top priority is to promote a safe, secure, and responsible gaming environment. Underage gambling is illegal and strictly prohibited. You must be at least 21 years old to register for an account and take part in any gambling activities on our platform.
Age and Identity Verification
To prevent minors from accessing our services, all patrons must provide their name, address, social security number, and date of birth during account registration. This information is electronically verified through a third-party data reference company—this process confirms your age and identity.
Note: This is not a credit check, but a vital step to ensure a safe and compliant gaming environment. Your account will not be activated until age and identity verification are complete.
How to Report Suspected Underage Gambling
If you believe that someone under 21 years of age is gambling on our platform, please help us keep our community safe by reporting it immediately.
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Gather Information
- Collect the name, age, and location of the individual you suspect is underage.
- Note any evidence or specific instances of suspected underage gambling activity.
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Contact Us
- Use the contact information provided below based on your state.
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Provide Details
- Clearly describe your concerns and include any supporting information or observations.
What Happens Next?
Once we receive your report, our responsible gambling team will:
- Review the details you provided.
- Take appropriate steps to investigate and address the issue as needed.
Your assistance helps us maintain a safe and responsible gambling environment for all players. If you have questions or need more help, please contact us anytime.
Important Reminder About Underage Gambling
Gambling under age 21 or helping someone underage to gamble is a criminal offense. If a customer is found to be underage, all bets will be voided and any winnings forfeited. Further legal action may also be taken if necessary.
Protecting Your Account
To further safeguard your account:
- Activate your device’s auto-lock.
- Log out or lock your computer when unattended.
- MONOPOLY™ Casino is not responsible for third-party access to your account. Any transactions completed with correct username and password details are considered valid, and we will assume you are making those transactions.
Thank you for your vigilance and cooperation in maintaining a safe and responsible gambling environment.
New Jersey
- Email: Send an email to support@nj.monopolycasinous.com with the subject line "Underage Gambling Report."
- Phone: Call our customer service line at (844) 737-7616, available 24/7.
Pennsylvania
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Email: Send an email to support@pa.monopolycasinous.com with the subject line "Underage Gambling Report."
Phone: Call our customer service line at (888) 870-8997, available 24/7.