Welcome Bonus Not Received? Here’s What to Do

Thanks for signing up with MONOPOLY™ Casino! We’re excited you’ve taken advantage of our Welcome Bonus offer. If you haven’t received your bonus funds yet, here are a few steps to help you resolve the issue:

Check Bonus Eligibility

1. You’re only eligible to receive your Welcome Bonus once requirements have been met.
2. Please review the promotion details to ensure you meet all the criteria required for the bonus.

Bonus Credit Timeline

• After qualifying, the bonus will be applied to your account within 3 business days.
• Occasionally, the credit process can take a bit longer. Please allow up to 5 business days for your bonus funds to arrive.

Need Additional Help?

If the promotion has ended and you believe you’ve qualified but still haven’t received your bonus funds after 3 business days, please contact our 24/7 Support team. We’re always here to assist!