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Articles in this section
- What Is GeoComply and Why Do I Need to Be Geolocated?
- Installing the plugin
- Where is the plugin on my desktop?
- How to Uninstall the Geolocation Plugin (Mac & Windows)
- I am using Mac OS X and I get an error when the plugin downloads. What is this?
- Chromebook Compatibility and Alternative Device Recommendations
- Troubleshooting Antivirus Issues with the Geolocation Plugin
- Geolocation Errors with Verizon Fios
Installing the plugin
Getting Started with Geolocation
Setting up geolocation is quick and easy, so you can get to playing your favorite games in no time! To help us confirm your location, you’ll need to download and install our Geo-Location plugin.
How to Download and Install the Geo-Location Plugin
- When you load a game on your desktop browser, the plugin download prompt will appear automatically.
- Be sure your browser allows pop-ups so the download can start. If you need help enabling pop-ups, check out our FAQ here.
- Once the plugin is downloaded, run and install it on your device.
- After installation, we recommend clearing your browser’s cache and cookies, then closing all browser windows.
- Finally, reopen your browser, log back in, and you’ll be ready to enjoy our games.
Tips for the Best Experience
- We highly recommend using Google Chrome—it has been thoroughly tested and works best with our games and plugin. Download it here.
- Using a compatible browser like Google Chrome helps everything run smoothly, as the plugin is designed to work with certain browser versions. This helps you avoid any technical issues and ensures the best possible gaming experience.
Need help? If you still can’t access the games after these steps or have questions, we're available 24/7 and here to help! Feel free to share any screenshots of error messages you’re seeing.