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Articles in this section
- What Is GeoComply and Why Do I Need to Be Geolocated?
- Installing the plugin
- Where is the plugin on my desktop?
- How to Uninstall the Geolocation Plugin (Mac & Windows)
- I am using Mac OS X and I get an error when the plugin downloads. What is this?
- Chromebook Compatibility and Alternative Device Recommendations
- Troubleshooting Antivirus Issues with the Geolocation Plugin
- Geolocation Errors with Verizon Fios
Geolocation Errors with Verizon Fios
Geolocation Not Working with Verizon Router?
We understand it’s frustrating when geolocation doesn’t work properly. There’s a known issue with some newer Verizon routers that can cause this. The good news is, it can often be fixed by updating your network settings to use Google’s public DNS.
How to Change to Google Public DNS on Windows
- Open Control Panel and go to Network and Sharing Center > Change adapter settings.
- Right-click your active connection (Ethernet or Wi-Fi) and select Properties.
- Choose the Networking tab, select Internet Protocol Version 4 (TCP/IPv4), then click Properties.
- Click Advanced, go to the DNS tab, note any existing DNS addresses, and remove them.
- Click OK, then select Use the following DNS server addresses.
- Enter Google’s DNS: 8.8.8.8 and 8.8.4.4, then click OK to save.
- Restart your browser, try downloading the plugin again, and load a game.
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