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Articles in this section
- Updated Location Access Process for Chrome and Other Browsers
- Geolocation Troubleshooting: How to Fix Common Issues
- Real Money Play & Account Access: Location Rules Explained
- I'm in state but it's showing I'm outside the border. What can I do?
- Why do I need to download the plugin again?
- Google Maps Troubleshooting
Why do I need to download the plugin again?
Secure and Seamless Gaming with Geolocation
At MONOPOLY™ Casino, we’re committed to providing you with a secure, smooth gaming experience while fully complying with state regulations. That’s why we verify your physical location in the state where your account is registered before you play.
Geolocation Plugin Updates
From time to time, we release updates to our Geolocation Plugin to make sure your location is detected accurately and your gaming experience remains uninterrupted. If an update is needed, you’ll be prompted to install it on any device you use. The process is quick and easy, and once the update is complete, you can log in and play as usual.
Troubleshooting Geolocation Plugin Installation
If you’re being asked to download the plugin again, it may not be fully installed or running on your browser. To resolve this, you can try switching to a different browser such as Google Chrome, and make sure that any security software isn’t blocking the installation.
Also, check to ensure the plugin is enabled:
- In Chrome, type chrome://plugins in the address bar and ensure the ‘Always Allow’ box next to GeoComply is checked.
- If the plugin isn’t listed, it may have been downloaded but not installed. Go to your Downloads (click the three-dot menu in Chrome’s top right, then ‘Downloads’), find the plugin file, and double-click to complete installation.