Trouble with Location Errors Near State Borders?

We know how frustrating it can be to get a location error—especially when you’re actually within a state where online casino play is allowed. If you’re close to a state border, your device might have trouble pinpointing your exact location, which could cause a false location failure.

Quick Tips for Mobile Devices

If you're using a mobile device, here are a few quick tips to help resolve location issues:

• Make sure Wi-Fi is turned on (even if you’re not connected to a network).
• Ensure Location Services are enabled on your phone.
• Double-check that the MONOPOLY Casino app has permission to access your location, and that Precise Location is turned on.

Once you’ve checked these settings, try logging in again to see if the issue is resolved.

Still Not Having Luck?

If you’re right near the state line, try moving a bit farther into the state and attempt again. This can help your device get a clearer signal and confirm your correct location.

Need help? If you have any questions, we're available 24/7 and here to help!