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Why Can’t My Location Be Verified on Public or Work Wi-Fi?
Location Issues When Using Third-Party Connections
If you’re using a third-party internet connection—such as public Wi-Fi or a work network—your location might display as being outside the state your account is registered in.
How to Ensure Accurate Location Detection
To avoid this issue, we recommend using your personal modem, home Wi-Fi, or cellular data for the best results with location verification.
Disable Proxy Servers for Accurate Location
If you’re connected through a proxy server, please disable it before visiting our site. Proxy servers can hide your true location, which interferes with our ability to verify where you are.
Be Cautious with Wi-Fi Hotspots
Also, please note that Wi-Fi hotspots may not always provide accurate location information and could impact your internet connection.
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