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Can I be located on a rooted or jailbroken mobile phone?
Rooted or Jailbroken Devices Are Not Supported
Unfortunately, you won’t be able to play if your mobile device is rooted or jailbroken.
Geolocation Compatibility Requirements
Devices that have been rooted or jailbroken are incompatible with the geolocation software we use to verify your location. As a result, we can’t confirm that you’re in a permitted area for gameplay.
What You Can Do
We understand this may be frustrating. We recommend using an alternate device that hasn’t been rooted or jailbroken to enjoy our games and features.
Need help? If you have any questions, we're available 24/7 and here to help!