Thank you for choosing to play with us! We appreciate your patience and want to keep you fully informed about the status of your withdrawal.

Once you request a withdrawal, your transaction will be displayed in your account. We aim to process most withdrawals within 24 hours, but the actual arrival time will depend on the withdrawal method you select.

Withdrawal Methods and Processing Times

Please note: Not all withdrawal methods are available in every state. Below are typical processing timelines for each method:

• VIP Preferred (ACH/e-Check): Processed within 24 hours. Funds typically arrive in your bank account within 3–5 business days.
• Cash at Casino (Cage Withdrawal): Requests made during business hours (7:30 a.m.–5:30 p.m.) are often reviewed in real time. Requests submitted outside of business hours may take longer. After approval, visit the casino cage to collect your funds. Please see our full Cage Process for more details.
• Visa® Direct, Mastercard®, Discover: May post immediately, but please allow up to 24 hours for funds to become available.
• PayPal®: Usually available within 24 hours of processing. (Not available in PA.)
• Apple Pay: Often credited instantly, but may take up to 24 hours to appear in your available balance.

How to Track Your Withdrawal

You can always check the status of your withdrawal by following these steps:

1. Go to Account Menu.
2. Select Wallet.
3. Navigate to History.
4. Under the Transactions tab, open the All transaction types drop‑down.
5. Choose Withdrawals from the list.
6. Locate the withdrawal in question and look for the ‘?’ icon.
7. Click or tap the icon to view the status.

To learn more about your withdrawal status and what each update means, please view below.